Worst ever appliance repair experience ever!! Called to get a repair on our washing machine.
They charged a $95 fee to diagnose the problem. The gentleman (Chad) that arrived spent just a few minutes pressing buttons and then indicated that the parts will cost $477, including the diagnostic fee. They had to order the parts, so we had to pay all of the cost up-front. They said that it would take 3-5 days.
After 5 days, we called and after another day, they indicated that it would be another 5 days. They never call, we have to keep calling them.
They still have not fixed the washing machine after 2 weeks. DO NOT USE THIS COMPANY!!
Monetary Loss: $477.